Privacy Policy

Customer Terms and Conditions

This is a guide for using the app.iladary.ma platform.

1. Key Terms

  • Offer: What the restaurant sells that you can order.
  • Order: What you decide to buy from a restaurant.
  • Tip: Extra money you can give to the person delivering your food.
  • Customer: You, when you buy something on our platform.
  • Agreement: The deal between you and the restaurant about your order.
  • Platform: Where we list the restaurant offers, like our website and app.
  • Restaurant: The place that makes and sells the food.
  • Service: How we help you order and pay for food.

2. About Us

With our app, you can quickly and easily order whatever you fancy at your favorite restaurant. From the snack bar around the corner to the pizzeria in the city center. Download our app and enjoy this great experience!

3. Using Our Service

These rules only apply when you're using our platform. If there's an issue with the food or order, it's between you and the restaurant. Once you order, it's final, unless the restaurant lets you cancel.

4. About the Offers

We list the food and drinks, but the restaurant gives us the details. Be careful if you have food allergies and always check with the restaurant if you're unsure.

5. Ordering

When you click 'Order now', you've made a deal with the restaurant. Make sure your contact details are correct. If you choose delivery, be there to get it. You can also give a tip to the person delivering your food.

6. Canceling Your Order

You can't cancel your order through us. If the restaurant lets you cancel, great. Otherwise, it's final. If you place fake orders, we might stop accepting your future orders.

7. Paying

Once you order, you need to pay. You can pay online or directly to the restaurant. If there's an issue and you need a refund, it'll go back to the account you paid from.

8. Complaints

If you're unhappy with the food or service, tell the restaurant. If you have problems with our platform, let us know using our contact details.

9. Your Data

We value your privacy. If you sign in with Facebook, we only collect basic info and your email for account management. For delivery, we track the rider's location to update you. If you want to delete your data, contact us or use our platform's delete option.